All of the following are symptoms of alcoholism except for: a. craving b. physical dependence c. tolerance (you have to drink more and more to get "buzzed.") d. self-control

D is the answer, or "self control".
In fact, alcohol does the exact opposite if you think about it. It controls vital parts of your brain that control movement, coordination, and even depth perception. That's why when you see intoxicated drivers or ones that have had too much alcohol on the news, they're always swerving and bumping into things, and are a major cause of car crashes.
Hope this helps!

By providing supportive care and listening to the patient.