An elderly patient comes to the office complaining that Medicare didn't pay there 80%. I have paid my part. What information is needed to get to the bottom of this problem? How can situations like this be explained to patients.

Which of the following accounts for someone who has had regular herpesvirus-mediated cold sore or genital sore flare-ups? a) re-infection by a closely related herpesvirus of a different strainb) re-infection by the same herpesvirus strainc) copies of the herpesvirus genome permanently maintained in host nucleid) copies of the herpesvirus genome permanently maintained in host cell cytoplasm