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Health, 20.07.2021 21:10 parkerfreeze
Scenario: Lucille Cloyd is an 83-year-old patient who has been diagnosed with heart disease and is seeing Dr. Neill for treatment. Her daughter, Sarah Smithson, helps care for her and frequently accompanies her mother to Dr. Neil's office. Mrs. Cloyd is widowed and visits the
physician once a month, in addition to receiving home care services. The medical assistant must consider not only the needs of Mrs. Cloyd but also those of her extended family. Compassion and sensitivity are necessary to care for this patient, in addition to excellent therapeutic communication skills.
What communication barriers might exist between patients and healthcare workers?
How does the medical assistant effectively communicate with a patient's family members?
How will developing good therapeutic communication skills make the medical assistant more effective?
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Answers: 2
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Scenario: Lucille Cloyd is an 83-year-old patient who has been diagnosed with heart disease and is s...
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