Which of the following statements about communication is most accurate?

a. business letters should be sincere, to the point, and impersonal.
b. most body language is related to emotions and attitudes.
c. attitudes change day by day, while moods persist over time.
d. expressing your enjoyment of hockey games reflects a basic attitude.

Which of the following best reflects what we know about how the flu virus moves between species? a) the flu virus in a pig is mutated and replicated in alternate arrangements so that humans who eat the pig products can be infected.b) a flu virus from a human epidemic or pandemic infects birds; the birds replicate the virus differently and then pass it back to humans.c) an influenza virus gains new sequences of dna from another virus, such as a herpesvirus; this enables it to be transmitted to a human host.d) an animal such as a pig is infected with more than one virus, genetic recombination occurs, the new virus mutates, the virus is passed to a new species such as a bird, and the virus mutates again and can now be transmitted to humans.