In reaching an agreement regarding a patient issue concerning negligent care, the patient agrees to reduce the amount of money sought if the healthcare agency agrees to pay for the cost of a new treatment. This scenario is an example of which aspect of meditation? a. clarifying the problem

B.

negotiating concessions

C.

mirroring or reflecting

D.

constructive controversy

B.  negotiating concessions

Explanation:

The negotiating concessions aspect of mediation which falls under the negotiation stage, is where the parties negotiate a settlement that will end the  ongoing conflict. Both parties will have to make concessions with one of the parities making more than the other if they are in the wrong.

This is the case here because the patient has made the concession not to ask for more money if the other party - healthcare agency - pays for the new treatment. The healthcare company also makes the concession of paying for the new treatment. This is therefore the negotiating concessions aspect.

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