In communicating with your client the standard should be: 1.) Ignore boundaries if the client is finally opening up to you
2.) Match tales with whatever the client tells you
3.) Share only what will help the client
4.) Share intensely personal information to build trust

Ori works at a flower shop in her town. when customers come in to purchase flowers as gifts, lori takes the time to really listen to their needs so she can recommend the perfect bouquet to them. as a result, lori's customers leave happy and return to this shop whenever they need to give a gift. lori's co-workers like her because she gets along with everyone and compliments them on the bouquets they have put together. what workplace habit does lori demonstrate?