Bob is the noon manager at a fast-food hamburger restaurant. As soon as he saw the bus pull into the parking lot, he ordered the cooks to put down as many patties as the grill would hold and shifted his people around so every cash register was open. Bob's response was .

Options for the question have not been provided. They are as follows:

A) inactive

B) proactive

C) deactive

D) retroactive

B) proactive

Explanation:

A proactive response aims at eliminating all sources of problem before it can occur. It is a preparatory action aiming to keep all arrangements ready prior to the occurrence of the concerned situation.

Here, Bob saw that a bus parked at the parking lot of his restaurant. He deduced that a large group of people will come to his restaurant. To make the process smooth and easy he already took proactive measures, like grilling many patties in advance and opening every cash register. In case Bob would not have taken this proactive action, the situation might have become chaotic. It might have been difficult for the staff to handle such a big group of people suddenly without any preparations.

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