head trauma victims should:
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a. call an ambulance, or have someone else drive to the hospital.
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b. try to remain awake and communicative.
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c. apply ice to the injury, or a cold cloth to the back of the neck.
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d. all of the above.

The question may be incomplete (there are not the possible answers), but according to the scenario, kaley and her coworkers could be in a humanitarian organization like red cross (in the us or in other countries). it's an organization which organizes health and safety services, disaster services, and blood donations.

Your answer is b. centers of disease control and prevention. the description is in the name of the agency. : )