Mrs. patterson is a new enrollee in the healthbest medicare advantage (ma-pd) plan. she is new to this type of coverage and asks you what materials, if any, she should expect to receive. how would you reply?

You should reply truthfully, and give her facts, that you know.

She should receive her ID card in the mail within a certain period of days, usually, this is around 14 days.

She should also receive a welcome letter stating that she is now on that plan.

A list of covered prescribed drugs should arrive soon after enrollment.

A plan handbook should also be sent out soon after enrollment.

She should also receive a comprehensive description of her plan. Also, billing instructions will be sent.