Anew patient does not speak or understand english well. you offer to call the translation service to him understand. he declines, indicating that he prefers that his daughter, who has accompanied him, do the translating for him. she is a native english speaker and happens to be a doctor herself, so she understands all the medical terminology. you: explain the patient's situation to the daughter as if she were another member of the healthcare team, without involving the patient. explain the situation to the daughter, pausing every few minutes for her to explain to the patient. hand the daughter the patient's records and ask her to explain it to him in his language. take out an illustration of the human body to the patient understand what you are saying. ask a coworker for finding a pamphlet for the patient about his illness in his native language.


-explain the situation to the daughter, pausing every few minutes for her to explain to the patient.

-take out an illustration of the human body to the patient understand what you are saying

-ask a coworker for finding a pamphlet for the patient about his illness in his native language.