Two phlebotomists went to a pediatric ward to collect a blood specimen rom a young girl they had drawn previously. the child told them to go away and that she was not supposed to have any more blood tests. the girls’ parents were not present, but in the past they had always given permission for blood draws over the child’s objections. the phlebotomists ignored the child, and one of them collected the specimen while the other restrained her. it was later determined the girl’s parents had earlier filed a written request ha the child was to have no more blood drawn. what error did the phlebotomists make in drawing blood from the child?