How does therapeutic communication show respect to the patient and allow the medical administrative assistant to gain trust?

A32-year-old woman presents for a routine gynecological exam. she has been married for 5 years and plans to start a family with her husband in the near future. her first menstrual period was at the age of 11. she is in a 28/4 cycle with no irregularities or discomfort. at age 18, she had an induced abortion and has used oral contraceptives since then. in the recto-vaginal exam, you palpate a mass on the left side. an ultrasound confirms a complex cystic tumor 6cm in diameter on the left ovary. there is no free fluid in the pelvis. there is no family history of any malignant tumors. what is your therapeutic approach?

Knowing if a patient has tuberculosis, hepatitis b, or aids is important because a. serious illnesses should be avoided. b. they could compromise the vital sign readings. c. cross-infection may occur. d. they can't be cured.

True or false. mucous membranes secrete mucus that traps pathogens.