You have been contracted to design an improved customer service tracking software. Use the drop-down menu to organize the steps you will take in writing the problem statement. Ask to review the current system.
✔ This will be research before writing the problem statement.
Clearly state the vision of how things will function with the new customer service tracking system.
✔ This will be part of the problem statement.
Explore alternative ways to solve the problem.
✔ This will be research before writing the problem statement.
Ask for stakeholder input on the existing problems and possible solutions.
✔ This will be research before writing the problem statement.