What does John Birley mean in the second paragraph, when he states, “But abuse is the exception not the rule”?

Directions conduct research to collect information and data in order to write a well-informed argument essay responding to the following prompt: do you believe your local power company is doing enough to reduce dependence on nonrenewable energy sources? why or why not? remember that your argument essay should contain: a claim supporting evidence connected to your claim an acknowledgement of counterclaim(s) a conclusion after writing your rough draft, reread it and edit it for spelling, grammar, and clarity.