Which statement is true a: it’s important to be clear and specific about the product or service and what went wrong b: it’s best to address your letter to whom it may concern so it reaches the right person c: the format of your letter is not important what matters is what you say d: to save time you should go directly to the top with your letter of complaint

The correct answer is A. It’s important to be clear and specific about the product or service and what went wrong

Explanation:

A letter of complaint, which is the type of document the features presented refer to, is a type of formal document used to report an issue or problem with a product or service and asked the company or person that sold the product for a suitable solution. Because of this, in a letter of complaint, it is important to be specific about the service or product you are reporting including the type of product/ service, the date it was bought, the problem with it and possible solutions. Also, about this type of letter, it is always better to address a specific person, use the adequate format and first address the seller before contacting people from higher ranks.

Considering this, the statement that is true about a letter of complaint is that "It’s important to be clear and specific about the product or service and what went wrong" because in this way the recipient can understand better the problem and offer a solution.

caliban is prospero's slave in the shakespear's play "the tempest"

the answer is definitely option c. "sonnet xxxi best illustrates the division. in the octave, the poet observes that the moon is in love. in the sestet, he gives his reaction to the fickleness of woman's love."