Writing that "evaluates" does what?

1.entertains the audience
2.convinces the audience to take a specific position
3.conveys meaning
4.describes or reviews the merits of something

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

i think the correct answer would be adjustments in life roles.  this causes for one to adjust or change totally his/her career or lifestyle since the present is not beneficial to the life role he is at. for instance, you became a mother you would of course stop going to malls and enjoying life outside. you would be staying at home taking care of your child.