Which two forms of rhetoric are used in the example?

I really need answer quick!!

D) Ethos Pathos

Explanation:

The passage is showing that Samuel had first hand experience showing that he's qualified to talk about it, which is ethos.

Pathos is used when words like devestation, victim, and poverty are used which provoke emotion.

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

it makes the person recieving the message not feel comfortable with the banana