Susan drinks or drink tea in the morning

During which stage of the listening process would you pay close attention to verbal and nonverbal signals? taking notes evaluation active involvement preparation

11. why is it important to use positive language in business messages?

Read this sentence from the story of my life by helen keller. the most important day i remember in all my life is the one on which my teacher, anne mansfield sullivan, came to me. which element of plot does this sentence best represent?