Read the two cases below then answer the questions that follow. Case 1: Ms. Karen was working with a reading group when she noticed two boys on the other side of the room poking each other. She abruptly got up, walked over to the boys, berated them at length, and then returned to the reading group. By the time she returned, however, the children in the reading group had become bored and listless and were tempted to engage in mischief of their own. Case 2: Mr. John often flip-flops from an activity to another. While the students are solving a worksheet, Mr. John remembers that question 3 requires further explanation and has to regain the pupils’ attention. After the explanation, it was very difficult to get the pupils back to where they were before the interruption. 1. Identify, according to Kounin, what went wrong in each case. 2. Explain what would an expert classroom manager do instead.