What outsourcing? explain by using an example such as a BPO

Outsourcing is the purchase of goods or services from an outside source. When a U.S. company hires an independently-operated call center in India to handle telephone customer service, this is an example of outsourcing customer service. ... Outsourcing is popular because it allows companies to reduce short-term costs.

the underlined phrase is an example of : understatment

well if u read the book you would know that she meant to