Talk about your daily activities

The one certain thing about the message you sent to the receiver is that the receiver will: a)process the information sequentially, not simultaneously. b)interpret it based on their framework of experience. c)not be able to interpret all the relevant information. d)revise his/her premises according to the information sent.

Which best describes the tone in these lines "the fish"

Which passage from the story best shows how the mothers attitude toward gregor has changed