Keith may need some help from his manager. A customer is on the phone and she is really angry. She is threatening to post nasty comments on her blog. What should Keith say to his manager? O a) "She's angry. You deal with it." b) "So she's really angry. Her product never arrived. I think we should offer to send her a replacement product free of charge, but wanted your input." "So l'll tell her to calm down. I think she's overreacting. I doubt she'll post c) anything online." "She's really angry; she ordered the product last Wednesday, Don in customer d) service said it would arrive a week later. It was a dollhouse for her niece, Can you take it from here?"

"Service said it would arrive a week later. It was a dollhouse for her niece, Can you take it from here?"

I think this might be the answer cause it is a very polite remark and it has specified the problem correctly.

a compare and contrast essay is a piece of formal writing in which the author focus on the similarities between two ideas, objects, places, etc., and the differences between them. there are some aspects that the author should take into account when he/she is crafting the essay. first, the author has a clear idea of the effect that he/she wants to produce on the audience (a purpose). his/her main idea should be presented in the thesis statement in a simple but effective way which gives the audience a clear idea of the content and the direction of the essay. in addition, it is also important to focus to the similarities and differences that not only are interesting and relevant to the reader but also provide a new, impressive point of view or deeper understanding of a topic.