Complete the following response email letter using suggested words. Dear Susan Tucker,

1. Thank/ e-mail/ dated/ August 15.



I was very concerned to learn about the problem you have had. You should receive coffee maker instead of coffee roaster.

2. This/ because/ employee/ type/ wrong.



3. would/ apologise/ for/ inconvenience.



4. We/ send/ new/ coffee maker/ by/ week.



To compensate for this inconvenience,

5. we/ offer/ you/ discount/ payment.



6. Also, we/ would/ return/ coffee roaster/ convenience.



Once again, I hope you will accept my apologies for any inconvenience we may have caused.

Sincerely,

Jee Choi

Sales Manager