Situation Rhonda works in a customer call center for the local gas company. She writes service requests
that service technicians use to connect and install gas appliances in customers' homes. She
has written a service request for a new customer:
Please connect a new service at 67 West Hartsfield Ave. The owner requests installation of a
gas water heater purchased from us. Also wants a gas grill on back deck connected. The
customer is Shawna morris. Promissed on friday.
How many words in the paragraph are not currently capitalized, but should be
capitalized?
A. None, the capitalization is correct.
B. One additional word needs to be capitalized.
C. Two additional words need to be capitalized.
D. Three additional words need to be capitalized.