1805 east marshall way anywhere, arizona 85001 october 19, 2010 to whom it may concern: your products suck! i bought one of your usb turntables at your online store and it quit working two days after i bought it! what a piece of junk! i tried calling your telephone support line, but they’re a bunch of idiots and couldn’t figure out a way to solve my problem either. i even looked online to try to see if anyone else had encountered this problem and found a solution. guess what? many had, but no one found a way to fix it! i wish i’d seen these reviews before i wasted my money on your lousy product. i want my money back. mail a check to my address above or you’ll be hearing from my lawyer. , christopher planer what should this writer do to make his letter more effective and give him the result he wants?