“it sounds like what your teacher did really upset you. i understand how you feel.” this statement reflects which principle of effective or active listening? a. validating emotions b. paraphrasing c. remaining ‘other’ focused d. all of the above

The best answer that corresponds to statement above is letter a, validating emotions. It is because validating emotions enables to understand what the person's feeling or the experiences that occurred to the person's life. The statement shows that the speaker tells to her friend that she understands what she is experiencing right now which links to the correct answer which is letter a.

The answer would be a) true or the first option.