“i know just how you feel, when that exact same thing happened to me i was so angry, so i just told her exactly how i felt. you should do the same thing. it worked for me! ”

this statement violates which of the principles of active listening?

a. validate emotions and paraphrase the speaker’s words.
b. remain ‘other-focused’ and validate emotions
c. avoid solving problems and remain ‘other’ focused
d. paraphrase the speaker’s words and avoid solving problems

the correct answer is option d. none of these. it is noted that options a, b, and c share the same content.

despite the valid answer provided at the last sentence of each of the options, a question/answer format shouldn't include humourous themed responses such as "you bet your thermal pj's we do." - unless of course, the answer is carried out in an informal environment. this could be replaced with a simple "yes" or "it is necessary".

the question should be re-phrased to a more appropiate syntaxis. instead of "do we need the greenhouse effect? ", it should be written as "is the greenhouse effect necessary? " in order to give it a general scope, instead of limiting the answer to the needs of "we" the humans.