You see a commercial for a cell phone. everyone in the commercial is using this phone. a teenage boy nervously calls a girl. the girl giggles and shushes her friends as she answers. a businesswoman makes a call as she gets into a cab. the ad ends with a six-year-old girl showing her grandfather how to send a text message. what propaganda technique is being used to sell the phone?

a. fear
b. glittering generalities
c. plain folks
d. transfer