What does it mean to "shift racial frames"

Read these lines from "an open boat" and answer the question. an open boat by alfred noyes see - quick - by that flash, where the bitter foam tosses,
 the cloud of white faces, in the black open boat,
 which of the end rhymes below matches the one in the last line of the excerpt? “he’s living, i know. but he’s numbed with the cold.” “and there are no voices or ghosts in that darkness.” “and wraps her loose hair round his breast and his throat.” “come. loosen your fingers. – o god, let me keep him! ”

12. why do you think that using a conversational tone with plain language when writing businesses messages is a good idea?

Read the following passage: sari couldn't believe her bad luck. she had locked her keys in the car. to add fuel to the fire, her cell phone was in the locked car, and she was late for a very important meeting. she knocked on her neighbor's door so that she could ask to use his phone, but he was not not home. what was she to do? what role does the idiom in the passage serve? a. it shows that sari has incredibly bad luck when it comes to work.b. it shows that sari's neighbor was not home either.c. it shows that sari locked her keys in the car.d. it shows that sari's situation was worse than it seemed at first.