You need a Bonafide certificate in order to get concession in MSRTC bus monthly pass fare write a letter of application to the principal of your junior college requesting her to issue you the same formal letter ​

b

explanation:

the correct answer is dilapidated.

hope this (:

the narrator is saying that the old lady made her feel uncomfortable. you know this because they say "i found that rather irksome", "perhaps it was her being so upright and trim", and "i don't think it was that, because i thought that quaintly pleasant." hope this !