How does the author respond to the conflicting viewpoints in "How Sugar Changed the World"?

What is the effect of narrator's word choice on the tone of this passage? the words "my heart shrank within itself" create a fearful tone. the words "wounded his fellow" develop a remorseful tone. the words "struck harsh upon my ears" suggest an irritated tone. the words "better-omened" set a hopeful tone. excerpt from "the cabuliwallah" by rabindranath tagore i was sitting in my study, looking through the accounts, when some one entered, saluting respectfully, and stood before me. it was rahmun the cabuliwallah. at first i did not recognise him. he had no bag, nor the long hair, nor the same vigour that he used to have. but he smiled, and i knew him again. "when did you come, rahmun? " i asked him. "last evening," he said, "i was released from jail." the words struck harsh upon my ears. i had never before talked with one who had wounded his fellow, and my heart shrank within itself when i realised this; for i felt that the day would have been better-omened had he not turned up.

Which of the following events of the story actual occurs first in the sequence of events

The moutain stood shoulder to shoulder and glared down at the pasture below, daring anyone to approach. what is the most likely the intent of the author's word choice in this sentence?