Can someone help please

c

She doesn't care about the  girl's situation whereas someone else would openly help the girl and also she think that she is superior to the girl because she is a servant.

try to do soaps tone.

s-subject

o-occasion (the reason the author wrote the poem)

a-audience (who is this poem mostly for)

p-purpose (was it to convince, inspire, etc. the audience)

s-speaker (can be the author or another character, like is a child, adult, woman, elderly, animal narrating the poem)

tone- the mood the reader gets from this poem

mood- the mood the author had with their own poem

meaning- what do you think the meaning is?

message- what is the author trying to explain to the audience? like what is the theme?

if you still don't get it try showing everyone the poem so they could unravel it

the correct answer would be d.