Re-read emails 1–4, and write the five phrases used to apologize in those emails. 1) Sorry, Sophie, I’d normally help, but I’m going on vacation tomorrow for three weeks. Why not call a technician from Jacob’s Air Conditioning? They’re very good and not too expensive.

2) Dear, I am sorry, but we only give refunds in case of mechanical failure. I am, however, attaching some tips for you on how to make your printer run faster. I hope this helps. My apologies again. Davina Miles.

3) Hi again, I’m afraid I’ve no idea. Try looking at the discussion boards for your particular car model on the internet. I’m sure someone will know. Good luck.

4) Dear, I regret to say that we only supply user manuals with the equipment at the time of purchase. However, you can download one by following the link below. Kind regards, Justine Banal.

What does the author see as the main cause for why students don’t really see shakespeare as a real, flawed human being? we shouldn’t shy away from discussing our literary heroes’ flaws. if nothing else, the knowledge of their failures us appreciate what success and greatness these authors did achieve. often our hero-worship keeps us from truly seeing the complexity of a great author. thus, i would argue, nothing would be better for high school students than to take shakespeare down a peg or two. a) the fact that students never learn enough about shakespeares biography b) the fact that students only read shakespeare’s comedies while in school c) the fact that students are never assigned to read any shakespeare while in high school d) the fact that students only read shakespeare’s greatest works in school and thus never see his weaknesses

Introduction to making a difference: it’s our world, too!

How is the freytag's pyramid not related to the conclusion of the story? a) according to freytag's pyramid, the exposition consists of the conclusion of the story. b)according to freytag's pyramid, the exposition consists of the climax. c)according to freytag's pyramid, the exposition consists of the introductory material. d)according to freytag's pyramid, the exposition consists of the falling action of the story.