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English, 15.01.2021 20:30 hastaten

⚠️⚠️HELP FAST PLS ⚠️⚠️ Draft: I was very excited to purchase a GameBoxUltra 2950 and have greatly enjoyed playing games on it. Unfortunately, after just two weeks of normal use, one of the controllers stopped functioning correctly. I am including the broken controller with this letter. Would you please send me a replacement part as soon as possible, so that I can return to enjoying your product?

How well does this draft address the audience and purpose of the following prompt?

Writing prompt: You recently purchased a new video game console, but now, two weeks later, one of the controllers has stopped working. Write a letter to the company asking for a replacement part.

A. The example is weak because it is too confusing to the reader whether the author likes the GameBoxUltra 2950.

B. The example is weak because it uses informal language in a formal situation and does not provide detailed information.

C. The example is strong because it clearly explains the problem and the requested solution in a formal, respectful manner.

D. The example is strong because it gives solid reasons why the customer should be refunded his or her money and supports the reasons with evidence.

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