Free points im really happy

The balance includes both the fees for service and the shipping charges. is this sentence incomplete or complete?

Based on her speech in the excerpt ,what can we infer about francesca

Which theme is shared by both text ? a. it is unwise to offend the gods. b. all people deserve to be treated with respect. c. pride and overconfidence can lead to a person's desmise. d. it is important to maintain a positive attitude, even when you lose.