(blank) refers to who is telling or narrating a story. It can be from a limited or ominiscient perspective.
It is how the writer wants to convey the experience to the reader.
Word Bank:
(point of view) (irony) (theme)

While looking at ads on a professional job site, justin saw this job posting: "the employee should have a degree in human behavior and at least 5 years experience in behavioral modifications. we are also looking for an employee who is good at crisis divergence. typically employees will spend a lot of time supporting others."