Help needed ASAP due soon :/

What is the narrators main conflict in this passage

Lisa works 7 hours a day, 7 days a week. how many hours does lisa work in 6 weeks

Which sentence is an example of an i-statement? a) this is by far the worst report you have ever submitted b) your report has so many mistakes that we can’t use it c) i am unhappy to learn that you overlooked crucial details in the report. we just lost a potential client d) i guess the person who wrote this repost didn’t understand the consequences of submitting poor quality work