Read the passage. What should Jake do? What professionalism skills would he be using? Jake has just arrived at work. He starts typing a report that he has been working on for most of the week. In the middle of this, his supervisor sends him an email asking him to make some changes to an earlier report and send it in by the end of the day. Another email comes in with an urgent request for him to call a client who needs some details for another project. Finally, he gets another email asking him to review a report written by a co-worker.

What should Jake do?
a. complete his report and only then move on to the other tasks
b. call the client and work on his report as he speaks to the client
c. list his duties in order of importance and do them in that order

What professional skills would he be using?
a. time-management
b. resource-management
c. multitasking

list his duties in order of importance and do them in that order

time management

1. read the following excerpt from franklin d. roosevelt's "fireside chat 19":

on the other side of the picture, we must learn also to know that guerilla warfare against the germans in, let us say serbia or norway, us; that a successful russian offensive against the germans us; and that british successes on land or sea in any part of the world strengthen our hands.

remember always that germany and italy, regardless of any formal declaration of war, consider themselves at war with the united states at this moment just as much as they consider themselves at war with britain or russia. and germany puts all the other republics of the americas into the same category of enemies. the people of our sister republics of this hemisphere can be honored by that fact.  

the true goal we seek is far above and beyond the ugly field of battle. when we resort to force, as now we must, we are determined that this force shall be directed toward ultimate good as well as against immediate evil. we americans are not destroyers — we are builders.

analyze the effectiveness of this excerpt. how does it function within the speech as a whole? how does the structure of the excerpt to convey the speech's purpose and key points? support your argument with evidence from the speech. (10 points)