Complain letter to a bookshop

Goodmorning, So last week I bought this book that looked really clean on the outside. I usually go to buy books from your store, but once I opened the book it was missing pages! I am not happy with this for I paid my money with this and demand a refund. Hopefully you guys can fix this issue in the future and take care of your books. My condolences

From, (your name)

both the address and the poster use diction to convey their message. diction is defined as a style of writing or speaking based on the types of words chosen in order to send a message. parallelism is when a similar sentence structure is used for several sentences on a text; roosevelt's address doesn't follow that. repetition has to do with repeating a word or sentence in order to emphasize and idea, however neither the poster nor the address use repetion. finally, the address doesn't use images to convey a message.

a simile is first defined as a type of speech that uses one thing or phrase with comparisons to things of an unrelated kind, often in order to make a more vivacious description. so of the phrases above, only the last one (i swear she cast a shadow white as stone) would be considered a simile, as a shadow white as stone takes two unrelated things and uses them in an interesting way.

explanation:

mark brainliest and have a great day!