While listening to a sales presentation, laura is evaluation the speaker's language and visual aids. by evaluating reliability and questioning credibility, she is using strategies collectively known as? a. personal listening
b. attentive listening
c. appreciative listening
d. critical listening

answer: b

explanation:

the correct answer is a "it describes nora and mrs. linde's relationship". opcions b and d are not related to the content of the passage in any way. option c could be appropiate but it does not fully capture the effect of the dialogue, while option a is quite appropiate, since the dialogue not only exemplifies the relationship between the characters, but it also captures the effect in the excerpt. we get to know that mrs linde bosses around and already knows nora.

ugly things like bugs or something?