Identify who said the quote. Paraphrase what it means. Analyze the quote, relate the quote to the big picture, or a deeper issue.

Check my grammar: dear mr. peter szulczewskisubject: loyal customer’s complainti visited wish.com last month and found a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99 and an unlocked samsung galaxy s9 phone for $599.99. the price of such quality item got me to buy all three of them thinking it is exactly what the description and pictures shows it be.the items arrived today and i am for giving me an actual samsung galaxy s9 for a low price but i got lied about the two other items, i know it doesn't always happen but we are losing our trust everytime it happens. i got 500gb hard drive and a plastic sardine fish. i thought i saved money but a 500-gigabyte hard drive should only be worth $40 and i am ok that they gave me a plastic fish because it is only $8 but they gave me a sardine plastic fish which is a very uninteresting species of fish and i have no use for it. you again for the phone. i like buying in your website and admire the prices you give to your items. i will not ask for a refund for the fish and hard drive but you should tell your sellers to use a truthful descriptions of their products because if they keep deceiving us, you might lose a lot of loyal customers.sincerely,russell john javierloyal customer

Read this passage: many manufacturers prefer plastic as a material for containers because it can be molded into many shapes. but plastic is not very strong. it must be fused with glass or steel for strength. it is also not very durable. even the strongest plastic can break under enough pressure. the biggest disadvantage to using plastic is that it does not decompose. while plastic can be recycled, doing so is tedious and difficult. while it may be more expensive and difficult to work with, aluminum is a much stronger building material with far greater tensile strength. it conducts electricity because it is metal. best of all, aluminum is very easy to recycle. even if it is thrown away, it decomposes much more quickly than most manufacturing materials. how does the compare-and-contrast organizational pattern of the passage support the author's purpose? a. the passage gradually leads up to the point about decomposition to inform the reader about the importance of recycling plastics. b. the passage lists the advantages and disadvantages of each material to make a case for the use of plastic and not aluminum in containers. c. the passage begins with a description of plastic's problems in order to call attention to the good qualities of aluminum. d. the passage shows the superiority of aluminum in order to make a case for the production of stronger plastics.

1. the group spurned the newcomer and accepted him gladly.