What is the conflict in the story "A retrieved reformation"

The bus driver who, only works weekdays, always waits for me when i'm running latecorrect the comma sandwich

What is a generalization? a. a series of events that make up what happens in a story b.hints or clues that tell you what is going to happen in a story c.the final resolution or event that ties up loose ends in a story d. a simple statement about something complicated

What logical prediction can be made from this passage?