What you and the monitor will need to do and how you will resolve the situation?

To manage conflict effectively you must be a skilled communicator. That includes creating an open communication environment in your unit by encouraging employees to talk about work issues. Listening to employee concerns will foster an open environment. Make sure you really understand what employees are saying by asking questions and focusing on their perception of the problem. To learn more about communication skills, see Chapter 13: Communication.

Whether you have two employees who are fighting for the desk next to the window or one employee who wants the heat on and another who doesn't, your immediate response to conflict situations is essential. Here are some tips you can use when faced with employees who can't resolve their own conflicts.

the speech this question is referring to is president kennedy's special message to the congress on urgent national needs, may 25, 1961

kennedy responds in a very direct and concrete way to those thinking that communism is a positive system:

"yet their aggression is more often concealed than open. they have fired no missiles; and their troops are seldom seen. they send arms, agitators, aid, technicians and propaganda to every troubled area. but where fighting is required, it is usually done by others--by guerrillas striking at night, by assassins striking alone--assassins who have taken the lives of four thousand civil officers in the last twelve months in vietnam alone--by subversives and saboteurs and insurrectionists, who in some cases control whole areas inside of independent nations." (kennedy)

president kennedy presents communism as cowardly, as a hidden and treacherous weapon that strikes from the shadows like thieves, he represents the system as not even being capable of showing and open and overt attack or confrontation. to finish up the response, he expresses that the system attacks even a country's idependence and freedom.

just took the test;

argument: "it's time to wage a war against britain to secure american freedom."

claims: "america has tried every peaceful method available for seperating from england" & "the americans' petitions to the king have been turned away by him."