The last one pls help

Based on this excerpt the authors are most likely to attempt to answer which question

Plz i'm really bad with these and it would really mean a lot if you could ?

What makes this part of the anecdote about elisa effective? when [elisa] finally walks home, after seven hours of standing at a cash register, her feet hurt. she's wiped out. it makes the reader trust the author as an authority on teenage issues. it uses emotional language to the reader experience elisa's daily challenges. it presents facts to support the long hours elisa is required to work.