While working at an ice cream shop for the summer, paulina had to attend employee meetings. during her first meeting, her boss made the following remarks to the staff:

“you guys are really messy. every morning when i open the store, the floor is dirty, the counters need to be wiped, and the dishwasher hasn’t been emptied.”

paulina attempted to offer an explanation: “mr. smithers, i—”

mr. smithers talked over paulina: “i don’t care what you have to say. we’ll review the closing procedures again today. if you people mess it up again, we’ll need to reconsider your employment here.”

which type of communication style does mr. smithers use?
a.
honest
b.
passive
c.
assertive
d.
aggressive

select the best answer from the choices provided

a
b
c
d