"Which sentences are expressed most positively? Check all that apply. ]

a. The report is incomplete. Make the following changes so it can be sent.

b. Unless you make the following changes, the report cannot be sent.

c. Once you make the following changes, we can send your report."

When delivering any message, especially a negative one, use positive language. You don’t want to put your reader on the defensive and risk not getting your message across. Focus on what can be done instead of what can’t be done.The three sentences that apply positive language most effectively are “Please make the following changes so we can send your report,” “Once you make the following changes, we can send your

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i used to know but i learned it a long time ago sorry

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