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English, 23.03.2020 01:23 frisha

Aden is responding to a customer who complained about delivery delays. He writes, β€œI hope that we can continue to work together next year on projects that call for punctual, speedy delivery.” Which goal for writing a negative message is Aden addressing?

A.
Be empathetic.
B.
Be future-looking.
C.
Be fair.
D.
Be professional.

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