What does Mr. Utterson's appearance reveal (or not) reveal about his personality?

While looking at ads on a professional job site, justin saw this job posting: "the employee should have a degree in human behavior and at least 5 years experience in behavioral modifications. we are also looking for an employee who is good at crisis divergence. typically employees will spend a lot of time supporting others."

Which of the following story descriptions most directly shares themes with the passage above

Doug plans to end his adventure story by introducing a new character during the climax. the new character happens to be an experienced guide who will lead the protagonist down a treacherous mountain and into safety. explain the problem with his plan.