What viewpoint is being expressed in the e-mail?

the answer is:  

he is voicing feelings shared by all humans regardless of race.

in paul laurence dunbar's poem "we wear the mask," he replicates the words mask and we to emphasize how people in general -not just black americans- hide their true feelings. he suggests the masks cover people's faces and eyes, which are the main parts that display their emotions. he also thinks people's pain conceal behind those masks, so that they cannot see reality and nobody is able to see one another's sorrow.

the answer is true.

the international phonetic alphabet (a standardized system of phonetic symbols devised and maintained by the international phonetic association) is composed of one or more elements of two basic types, letters and diacritics.