Greet the customer and them for contacting our company
2. let the customer know their order has been delayed, as caused by a severe blizzard on the east coast.
3. express sympathy for the inconvenience caused.
4. let them know that they can call customer support 8a - 8p est, mon - fri: 555-555-
5. sign off with a professional formal tone

Number the events to show the order in which they occur. use 1 for the first event. luma offers to meet jeremiah’s mom and drive jeremiah to and from practice. jeremiah tries out for the soccer team. jeremiah is not allowed to play soccer because his mother does not want him around strangers. jeremiah makes the team. jeremiah’s mother agrees to the plan.